Lord, Aeck & Sargent understands that the success of Environmental, Heritage & Visitor Centers lies in balancing the protection of objects or artifacts with its intention for visitors to have personal connections with the exhibitions.

Every facility is designed in close collaboration with exhibit designers, curators and other interpretive planners so that each building fully supports the exhibits within and even becomes part of the story.

Good design can improve museum staff's management of visitors, particularly large groups such as school groups, by anticipating the distinct circulation patterns and visitor needs. We work closely with museum staff to carefully plan visitor services, amenities and educational spaces that create exceptional visitor experiences and encourage repeat visits.